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Outreach Case Manager

Location:New York, NY
Salary Range:$34,000
Benefits:Full time employees receive a generous benefits package
Employment Type:Full Time
Program:MTA Connections Transit Homeless Outreach
Description:About BRC Homeless Outreach
Outreach staff members operate in the transit system 24 hours a day. Through this program, which BRC has operated since 2005, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City Metropolitan Area including the boroughs of Manhattan, The Bronx, Brooklyn and Queens as well as Nassau, Suffolk and Westchester Counties. Clients are engaged and assessed with the goal of connecting them with housing and essential services.
We operate 27 programs throughout New York City, including outreach programs, residential and outpatient treatment programs for mental illness and substance abuse, and permanent and transitional housing. BRC employs nearly 700 full-time and part-time employees. BRC is where people come to change their lives, and our programs and staff enable that change to happen. Our guiding philosophy is to offer a hand-up, not a hand-out; helping people to help themselves and thereby helping them achieve lasting solutions.
Duties:Act as part of the clinical team assisting with case management services for chronic homeless clients located within the NYCT Subway system. Services include, completing Vulnerability Index forms, brief psychosocial reports, joint outreach activities with police, client follow up services to ensure client remains in placement, and enter in documentation in CARES/AWARDS of specific client interactions. Perform treatment planning and other responsibilities required of Outreach Specialists. Provide emergency first aid/CPR assistance and follow Overdose Prevention Protocol when needed. Related duties as assigned.
Qualifications:Associates degree or a BA in Social Work or related field however; demonstrated equivalent experience may be considered in lieu of degree. Strong interest in providing direct services to homeless and/or mentally ill and substance abusing population. Experience working with the homeless and formerly incarcerated. Also experience in referring clients to substance abuse programs , mental health programs, entitlement and work readiness programs. Must be able to assess and recognize signs and symptoms of mental illness and substance abuse. Good writing and oral communication skills. Computer literacy required. Ability to work in a high stress/volume environment, while maintaining communication with the other members of the treatment team. Bilingual preferred including, Spanish, Polish, Russian, Chinese, Korean or other language. Must have valid state driverís license. CPR training certification or willingness to take training class in CPR


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